06 / Finish
Tell the crew the plan.
Say what will arrive and when. Then try one new request.
Items:
Delivery:
ONE MORE REQUESTTwo posters.
Two posters.
The wrong size.
Your group ordered two large posters. It received two small posters. Explain the problem and ask for replacements. Ask when they can arrive.
What phrase helped you?
What can you say more clearly now?
Optional homework · three sentences
Imagine a different delivery problem. Write three sentences: explain what was wrong, ask for a replacement, and ask when it can arrive.
For example: you ordered a small desk, but a large desk arrived.
Bring your message to the next class. Read it aloud and make one part clearer with your teacher.
Extra practice, if your teacher asks
Use the same language with new objects.
Open extra practice →